Add Your Business Information

Tell us about your business so we know what to look for. Enter your business name, location, and any variations people might use when mentioning you online.

  • Business name and common misspellings
  • Physical address(es) for local search
  • Website URL and social handles
  • Key staff names (optional)
  • Product or service names to track

Time required: About 2 minutes

Thompson HVAC Services
Cambridge, Ontario
Thompson Heating, Thompson AC...

Select Your Platforms

Choose which platforms you want to monitor. We recommend starting with the platforms where your customers are most active, then expanding from there.

  • Google Business Profile & Reviews
  • Facebook & Instagram mentions
  • Reddit (including local subreddits)
  • Twitter/X mentions and replies
  • Yelp, TripAdvisor, and industry sites
  • Local news and blog mentions

Pro tip: Don't skip Reddit—it's where a lot of local business conversations happen.

Google Reviews
🔴 Reddit
📱 Facebook
🐦 Twitter

Configure Your Alerts

Decide how you want to be notified. Get instant alerts for critical mentions, or batch them into daily digests—whatever works for your workflow.

  • Instant SMS for negative reviews (1-2 stars)
  • Email alerts for all new mentions
  • Slack notifications for your team
  • Daily digest summarizing all activity
  • Custom rules based on sentiment or keywords

Time required: About 1 minute

Alert Preferences

Negative reviews (1-2 stars) SMS + Email
Neutral mentions Email
Positive reviews (4-5 stars) Daily Digest

Start Receiving Alerts

That's it—you're protected. Our AI starts scanning immediately and will alert you the moment someone mentions your business online. Now you can respond quickly and professionally.

  • Alerts start within minutes of setup
  • Each alert includes context and sentiment
  • AI-suggested responses ready to customize
  • Direct links to respond on each platform
  • Historical data populates your dashboard

Average response time: Businesses using RepAlert respond 73% faster to reviews.

!

New Google Review (2 stars)

"Called for emergency service but..."

Just now

Reddit Mention (r/cambridge)

"Just had a great experience with..."

5 min ago
?

Facebook Mention

"Looking for HVAC recommendations..."

12 min ago

What happens after you're set up

Your dashboard becomes your reputation command center. Here's what you can do.

👀

Monitor Everything

See all mentions across all platforms in one unified feed. Filter by sentiment, platform, or date range.

💬

Respond Quickly

Use AI-suggested responses as a starting point, customize them, and post directly from your dashboard.

📈

Track Trends

Watch your reputation score over time. Identify patterns in feedback and measure improvement.

👥

Involve Your Team

Assign mentions to team members. Track who responded and what was said.

📊

Generate Reports

Create professional reports for stakeholders showing your reputation health and trends.

🎯

Stay Ahead

Spot potential issues before they become crises. Celebrate wins when customers rave about you.

Real results from real businesses

★★★★★

"Setup took literally 3 minutes. Within the hour I got my first alert—someone had mentioned us on a local Facebook group. I was able to jump in and offer help before anyone else."

KP

Karen Patel

Owner, Patel Insurance Agency
★★★★★

"The Reddit monitoring is incredible. We had no idea people were talking about us in local subreddits. Now we're part of those conversations instead of finding out months later."

DM

David Mitchell

GM, Mitchell Auto Group
★★★★★

"We went from responding to negative reviews in 3-4 days to under 2 hours. Our Google rating went from 3.8 to 4.6 in six months. RepAlert is the reason."

LW

Lisa Wong

Owner, Sunrise Cafe

Ready to get started?

Join thousands of businesses who protect their reputation with RepAlert. Free 14-day trial, no credit card required.